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You are responsible for maintaining the security of your login and password. You must not share your password with anyone else, nor should you write your password down or store it online or choose passwords which are easily guessed.

If you have reason to believe your password has been compromised, please change it immediately and contact the helpdesk via email support@symology.co.uk.

Your password must be at least 12 characters long and include at least one upper case letter, one lower case letter, one numeric digit and one special character from the following: ! " $ % ^ & * ( ) - _ = + [ ] { } ; : ' @ # ~ , < . > / ? \ |

When defining a password please consider the following:
  • Use two or more words joined together where some letters have been exchanged for numbers and special characters.
  • Avoid passwords that match the format of calendar dates, car number plates, telephone numbers, or other common numbers.
  • Do not reuse this password for other purposes.